From printing boarding passes to checking baggage to clearing security to locating the departure gate – air travel can require many steps. And all of that has to happen before you even get on the plane. It’s no wonder that sometimes people forget or misplace a belonging (or two) along the way.
In 2016, for example, a total of 18,818 personal items were turned in at SAN’s Lost and Found. The majority of those items – 669 belts, 654 cell phones, 596 laptops – were left behind at a TSA checkpoint. But people also misplace their stuff curbside, in a parking lot, on a shuttle bus, in one of SAN’s restaurants or retail shops or in the gate area.
If you have traveled through SAN (items that have been left behind on a plane are handled through the airline) and you’ve left something in one of the locations mentioned above, the first thing you should do is check our website to see if your item has been turned in. If you don’t see it listed, you should file a report. You can do this online. When contacting SAN’s Lost and Found be sure to include as detailed of a description as possible.
Taping a business card, with a name and phone number included, to electronic devices can help insure that you will get the device back if you leave it behind. Another tip? Allow plenty of time to get through security. It’s easy to forget things when in a hurry. It’s also a good idea to place the small items that you remove during screening into a zipped pocket of a bag or coat. And finally, before leaving the checkpoint area, make sure that you have all of your belongings.